First Himalayan ('First Himalayan') respects the privacy of its users and will ensure compliance by its staff to the strictest standards of security and confidentiality in respect of all personal information and data submitted by its users.


First Himalayan collects only the personal information that you choose to submit to us as well as information which is obtained from your browser. Such identifiable information may include your Name, Contact Number, E-mail address, and Country. We may also contact you from time to time to update your personal information to ensure that it is accurate and current.

Only duly authorised staff of First Himalayan will be permitted to access users' personal information and data, and First Himalayan will not release such personal information and data to any third parties except in the circumstances listed under the section "Disclosure of Data".


When using ('the Website'), users may disclose or be asked to provide personal information and/or data. It may be necessary for users to provide First Himalayan with their personal information and/or data in order to have the full benefit of and to enjoy the various services on the Website. Although users are not obliged to provide the information and/or data as requested on the Website, First Himalayan will not be able to render certain services on the Website that depends on the personal information and/or data in the event that users do not provide the said information and/or data. First Himalayan's purposes for collecting the information and data on the Website include the following:

  1. to assist users in finding the appropriate vehicle that they are looking for;
  2. to provide users with various services offered by the Website, and newsletters, information on vehicles, and promotional and marketing materials;
  3. to handle and follow up on users' enquiries and complaints;
  4. to contact users regarding administrative notices and communications relevant to his/her use of the Website and to respond to users' enquiries or requests;
  5. to assist First Himalayan with developments for future marketing and promotions;
  6. to personalise the advertising and content for the user;
  7. to verify the identity of each user; and
  8. to obtain statistics about users to analyse usage of the Website in order to improve and enhance the Website.


First Himalayan agrees to take all practicable steps to keep all personal information and data of users confidential and/or undisclosed, and will only disclose or transfer such information and data in accordance with this Statement. First Himalayan will only disclose and/or transfer users' personal information and/or data to First Himalayan's partners or affiliates who have made specific requests for such information and/or data, and will only do so with users' prior consent. However, First Himalayan may disclose and/or transfer such information and/or data to third parties without users' prior consent under the following circumstances:

  1. where the information and/or data is to be disclosed and/or transferred to any third party suppliers or service providers who have been duly authorized by First Himalayan to use such information and/or data and who will facilitate the services on the Website;
  2. where the information and/or data is to be disclosed and/or transferred to any agents, affiliates or associates of First Himalayan who have been duly authorized by First Himalayan to use such information and/or data;
  3. where such disclosure and/or transfer is necessary for First Himalayan to protect and defend its rights and property;
  4. where First Himalayan considers such disclosure and/or transfer necessary in order to comply with applicable laws and regulations, including without limitation compliance with a judicial proceeding, court order, or legal process served on First Himalayan; and/or
  5. where First Himalayan deems such disclosure and/or transfer necessary in order to maintain and/or improve the services on the Website.

By using the Website, users are deemed to have agreed to, consented to and authorized the disclosure and/or transfer of their personal information and data by First Himalayan in the circumstances stated above.


Users are entitled to request access to or make amendments to their personal information and data kept with First Himalayan by contacting the [Personal Data Officer] at []. Alternatively, users may edit, amend or delete his/her personal information and data at any time by logging in to user account page on the Website. In the event that a user wishes to access or amend his/her personal information and data, First Himalayan may request him/her to provide personal details in order to verify his/her identity. First Himalayan will respond to a user's request within [20] days of his/her request and will endeavour to do so wherever possible, but First Himalayan may charge the user a reasonable fee for doing so.


The Website may provide links to other websites which are not owned or controlled by First Himalayan. Personal information and data from users may be collected by third parties on these other websites when users visit such websites and make use of the services provided therein. Where and when users decide to click on any advertisement or hyperlink on the Website which grants users access to another website, the users' personal information and data which are deemed to be private and confidential may be exposed in these other websites. This Statement is only applicable to the Website. Users are reminded that this Statement grants no protection to users' personal information and data that may be exposed on websites other than the Website, and First Himalayan is not responsible for the privacy practices of such other websites. Please refer to the privacy policies of such other websites before using those websites.


Once First Himalayan has obtained a user's personal information and/or data, such personal information and/or data will be maintained securely in First Himalayan's system. Subject to legal requirements and unless otherwise stated in this Statement, the personal information and/or data of users will be retained by First Himalayan until the purpose for which the personal information and/or data was collected is no longer being served by the retention of said personal information and/or data, and that retention is no longer necessary for legal or business purposes.

Users are still always entitled to erase their own personal information and/or data from First Himalayan's database and to terminate his/her membership of the Website.


The security of users' personal information and data is important to First Himalayan. First Himalayan will always strive to ensure that users' personal information and data will be protected against unauthorized access. First Himalayan has implemented electronic and managerial measures which are, in its view, appropriate to safeguard, protect and secure users' personal information and data. All personal information and data provided by users are only accessible by the authorized personnel of First Himalayan or its authorized third parties, and such personnel shall be instructed to observe the terms of this Statement when accessing such personal information and data.

First Himalayan follows generally accepted industry standards to protect the personal information and data submitted by users to the Website, both during transmission and once First Himalayan receives it. However, no method of transmission over the Internet,or method of electronic storage, is 100% secure. Therefore, while First Himalayan strives to protect users' personal information and data against unauthorized access, First Himalayan cannot guarantee absolute security of such personal information and data.


First Himalayan reserves the right to update, revise, modify or amend this Statement at any time as First Himalayan deems necessary without prior notice, and users are strongly advised to review this Statement frequently. If First Himalayan decides to update, revise, modify or amend this Statement, First Himalayan will post those changes to this webpage and/or other places as First Himalayan deems appropriate, so that users will be aware of what information First Himalayan collects. If First Himalayan makes material changes to this Statement, First Himalayan will notify users on this webpage, by e-mail, or by means of a notice on the home page of First Himalayan.

Effective Date: 15-May-2017